​​Consultation Charges: Fees paid for consultation sessions, including relationship guidance and spiritual counseling, are non-refundable. These sessions involve the allocation of time, expertise, and resources, which are expended once the service is provided.​

 

Kundali Making Charges: The creation and analysis of Kundalis (birth charts) require significant time and detailed work. Therefore, charges for Kundali making and interpretation are non-refundable after the service has been rendered.​

 

Completed Worship, Yagya, and Puja Processes: Any worship, yagya, or puja processes that have been fully completed are not eligible for a refund. The nature of these services involves the use of materials, time, and ritual practices, which once performed, cannot be undone or returned.​

 

However, for ongoing worship or yagya processes that are discontinued before their completion, only the unused materials for the remaining portion are eligible for reimbursement. This reimbursement is processed within 14 working days, based on the value of the unused materials at the time of discontinuation. In instances where a client decides to discontinue a worship or yagya process before its completion, Sudha Shastri is responsible for refunding the value of any unused materials. The refund amount is calculated based on the remaining portion of the service, and this amount will be processed in a timely manner.​

 

If the client engages in a service involving materials for spiritual practices (e.g., worship or yagya), and chooses to discontinue the process before its completion, the responsibility extends only to the unused portion of the materials. For example, if a client pays for a ten-day process but discontinues after seven days, Sudha Shastri is responsible only for the value of the unused materials for the remaining three days.​

 

Refund Processing Time: Once the decision to discontinue the process is confirmed and the value of the unused materials is determined, the refund will be processed within 14 working days. The amount will be credited back to the client’s original payment method or account.​

 

Refund Method: Refunds will be issued using the same payment method that was used for the original transaction unless otherwise agreed upon. Clients will receive a confirmation once the refund has been initiated.

 

​Conditions for Refund: Please note that the refund applies only to the unused portion of the worship or yagya materials. Services already rendered or materials already utilized during the process are non-refundable.​

 

This process ensures that clients receive a fair refund for any unused materials in a manner that is efficient and respectful of their financial commitment. Should you have any questions regarding the refund process, please contact us at querysudhashastri@gmail.com​